Last updated: September 23, 2026
Akolbeseder LLC (“Tzili,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, share, and protect personal information when you use tzili.com, the Tzili apps for iOS and Android, the Tzili wearable band (the “Band”), and related services (together, the “Service”). Please read it together with our Terms of Service.
Tzili is a general wellness product, not a medical product. We are not a healthcare provider, and we are not a “covered entity” or “business associate” under HIPAA. Even so, we know that the wellness information you share with us and that the Band collects is sensitive, and we treat it with a high level of care as described below.
When you wear and pair the Band, it collects sensor data and sends it to the Tzili app on your phone over Bluetooth. From there, it is synced to our servers. Depending on your Band model and settings, this may include:
We also collect Band technical data, such as serial number, device identifiers, firmware version, battery level, connection status, and error logs.
Permissions: the app needs Bluetooth permission to connect to the Band, and it may ask for notification and microphone permission (for recording messages). On some Android versions, the operating system requires location permission to scan for Bluetooth devices. We use that permission only to find and connect to your Band, and we do not collect or store your location through it.
Device and technical data: phone model, operating system, app version, IP address, language, and crash logs.
Usage data: features used, session times, and interactions with the app and website.
If you choose to connect Apple Health or Google Health Connect, we read or write only the data categories you authorize.
We use cookies and similar technologies on our website (see Section 9).
We use personal information to:
Band and wellness data. Sensor data from the Band, and the wellness information you share, is used to provide and improve Tzili’s wellness features. It is never used for advertising, never sold, and never shared with data brokers. Data received through Apple Health or Google Health Connect is also handled according to those platforms’ requirements.
AI features. Our AI companion processes the messages you send in order to generate responses. We use third-party AI model providers under agreements that prohibit them from using your content to train their own models. We will not use your identifiable conversations or Band data to train AI models without your explicit consent.
We do not sell your personal information. We do not share your Band data, wellness information, or AI conversations for advertising. We share personal information only as follows:
Some of the information we collect, such as heart rate, heart rate variability, sleep, activity, and emotional wellness information, may be considered “consumer health data” under laws such as Washington’s My Health My Data Act, Nevada SB 370, and Connecticut’s Data Privacy Act. We collect and share consumer health data only with your consent or as necessary to provide the Service you requested. We do not sell it. Residents of these states may request access to, or deletion of, their consumer health data, and may withdraw consent, by contacting [privacy@tzili.com].
We use administrative, technical, and physical safeguards designed to protect your information. These include encryption of data in transit (including between the Band and the app where supported), encryption at rest on our servers, and access controls. No system is completely secure, so we cannot guarantee absolute security. Keep your phone and Band secure, and contact [privacy@tzili.com] immediately if you believe your account or Band has been compromised.
We keep personal information only as long as needed to provide the Service, meet legal obligations, handle warranty claims, resolve disputes, and enforce our agreements. When you delete your account, we delete or de-identify your personal information within [30] days, except where we must keep it longer by law (for example, order and tax records). The Band may temporarily store recent sensor data until it syncs with the app. To remove data from a Band, unpair it and perform a factory reset as described at [tzili.com/support] before selling or giving it away. Voice messages recorded by your contacts are deleted when you remove them, when the contact asks us to delete them, or when you delete your account.
Wherever you live, you can:
To make a request, email [privacy@tzili.com] or use the in-app settings. We may need to verify your identity first. We respond within the time required by applicable law.
The Service and the Band are not intended for anyone under 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, contact [privacy@tzili.com] and we will delete it.
Our website uses cookies and similar technologies for essential functionality, security, analytics, and processing orders. Where required by law, we ask for your consent to non-essential cookies. You can manage cookies through your browser settings. We honor Global Privacy Control (GPC) signals where required. We never use Band data or wellness data for advertising.
Tzili is operated from the United States. Our team and service providers may be located in the United States, Israel, and other countries. Your information may be transferred to and processed in countries whose data protection laws differ from those where you live. When we transfer personal information, we use appropriate safeguards required by applicable law, such as Standard Contractual Clauses.
European Economic Area, United Kingdom, and Switzerland. Akolbeseder LLC is the data controller. We process personal information on these legal bases: performance of our contract with you (including Band purchases and warranty); your explicit consent (for Band sensor data and wellness data, which is “special category” data under the GDPR); our legitimate interests in operating, securing, and improving the Service, where those interests are not overridden by your rights; and compliance with legal obligations. In addition to the rights above, you may object to processing, restrict processing, and lodge a complaint with your local data protection authority. We do not make decisions that produce legal or similarly significant effects about you based solely on automated processing.
Israel. We process personal information in accordance with the Israeli Protection of Privacy Law, 5741-1981, and its regulations. You may request access to and correction of your information as provided by that law.
California and other U.S. states. Residents of California, Colorado, Connecticut, Virginia, Utah, Oregon, Texas, and other states with consumer privacy laws have the rights described in Section 7, as provided by their state’s law. We do not sell personal information and do not share it for cross-context behavioral advertising. We use sensitive personal information, including Band data, only to provide the Service and for other purposes permitted by law. We do not use it to infer characteristics about you for unrelated purposes. You may designate an authorized agent to submit requests on your behalf.
We may update this Privacy Policy from time to time. If we make a material change, we will notify you by email or in the app before it takes effect, and we will update the “Last updated” date above.